Plus500 Review

Plus500 was founded in 2008 in Israel. Their headquarters are still in Israel but they have offices in the UK, Cyprus, and Australia. They are also regulated in the UK, Australia and Cyprus. Depending on where you live different regulations will apply to you. If you live in Europe, you will be under the Cyprus regulation. Clients from the United Kingdom will be under the FCA regulation. According to their own website, they introduced the first Bitcoin CFD in the world!

Main Tradable Cryptos

BTC
ETH
XRP
BCH
EOS
LTC
XMR

Pros

  • Has a mobile platform for iOS, Android and Windows phones
  • Strong security track record
  • Demo account available

Cons

  • Regulated in Cyprus
  • Fined in the past by financial regulators

Accounts

Signing up with Plus500 is quick and easy. To get started with a demo account you only need to provide your name and email.

For a live account, you need to get verified first. You will need to provide proof of address and a copy of your ID.
Plus500 offers two factor authentication for your account, which is always a plus!

You will also have to fill in a questionnaire that tests your financial knowledge. There’s also a minimum deposit of $100 to $500 depending on your region and funding method.

Unfortunately, Plus500 does not accept clients from the U.S. or Belgium.

Plus500 is regulated as follows :

  • Plus500UK Ltd authorized & regulated by the FCA (#509909).
  • Plus500CY Ltd authorized & regulated by CySEC (#250/14).
  • Plus500SG Pte Ltd, licensed by the MAS (#CMS100648-1) and IE Singapore (#PLUS/CBL/2018).
  • Plus500AU Pty Ltd (ACN 153301681), licensed by:
    ASIC in Australia, AFSL #417727, FMA in New Zealand, FSP #486026; Authorised Financial Services Provider in South Africa, FSP #47546.

You do not own or have any rights to the underlying assets. Please refer to the Disclosure documents available on the Plus500 website

Cryptocurrency Range

With Plus500 you can trade CFDs on the following cryptocurrencies: Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Neo, Monero, EOS, Ripple, and Iota, all paired up with USD. They also offer ETH/BTC as a pair but this is still denominated in USD.

Trading cryptos is done with contracts, which can be quite confusing. 1 contract is equal to the value of 1 full cryptocoin. You will need to do quite a bit of calculating to figure out exactly how many contracts you want to trade.

Plus500 also has overnight fees. Overnight fees mean you will be charged for keeping a trade open after a certain time.

Each cryptopair has different fees, so make sure to double check everything. If you use a guaranteed stop (which means no slippage) the spread will be wider.

Plus500 does not charge any commissions on their trades. Instead, they make their money from the spread as well as some other fees.

There is a thorough rundown for each cryptocurrency that Plus500 offer including the margin, spread, and current price. These are some of the best and transparent rundown of cryptocurrency offerings we have seen from a broker.

Platform

Plus500 has a browser based platform and a mobile app for iOS, Android and Windows phones. They claim to have a desktop app but when you click on it, it takes you to the browser version.

The design of the platform isn’t the most user friendly – but it is a clean design. Unfortunately you can’t customise the platform.

The charts provided on the platform are okay. They offer some drawing tools, indicators and you can switch between 7 different chart styles.

Customer Support

Customer support can be reached through e-mail or live chat. Unfortunately, they do not have a phone number, so if you need customer support urgently you will have to go through live chat.

Keep in mind that when contacting their support via email, it can take a few days before getting a response.

They have FAQ sections and a demonstration video, but both are lacking in information. The demonstration video is a promotional video for their mobile app, whilst the FAQ section seems to be incomplete.

Plus500 has been fined in the past by the FSA for failing to provide accurate and timely transactions reports. More recently, in April of 2017, they agreed to a settlement with the Belgian financial regulator.

Plus500 stated that this settlement was not an admission of guilt or non-compliance, but merely an appropriate way of respecting the authority of the FSMA.

You can read more about both instances here and here respectively.

Conclusion

Plus500 is an established forex broker. However, a lot of their regulation falls under cyprus regulation, which we are not a fan of. Plus500 has a decent amount of cryptocurrency pairs available to trade, but it can be quite confusing to actually trade them.

As far as customer support goes, there is a lot of room for improvement here.

Below we have outlined the pros and cons for Plus500. Have a read through and if you think you’d like to trade with this broker, you can sign up here.

We have other broker reviews available, so if you’d like to check out a few different ones have a look at the menu to the right.

Pros

  • Standard sign up details required
  • Demo account available

Cons

  • No U.S. or Belgian clients

Pros

  • Mobile apps for iOS, Android and Windows phone
  • Clean design

Cons

  • Not very user friendly
  • Not customisable

Pros

  • FCA regulated
  • Two factor authorisation
  • Never been hacked

Cons

  • Fined in the past by financial regulators
  • Regulated in Cyprus

Pros

  • All main cryptos offered
  • Thorough rundown of cryptos

Cons

  • More complicated than it needs to be
  • Cryptos only paired with USD

Cons

  • No phone number
  • FAQ section lacks a lot of information
  • Demonstration video is an ad for their mobile platform